Privacy Policy

BERGST.STORE PRIVACY NOTICE

This Privacy Notice provides you with an overview of how Bergst processes your data. It applies to all websites, apps and other benefits and services offered by Bergst.

If you have any questions regarding this Privacy Notice or data protection at, you can contact our Privacy Team by emailing [email protected]. Please email our Privacy Team if you would like to request data access or data deletion or to exercise other data protection rights under the regulations, including withdrawing marketing consent, opting out of newsletters, etc.

GENERAL DATA WE COLLECT AND PROCESS

We provide you with a variety of services, which you can also use in a variety of ways. Depending on whether you contact us online, by phone or otherwise and depending on the service you use, different data from different sources may be used. The majority of the data we process is provided by you when you use our services or contact us, for example when you register and provide your name or email address or address. However, we also receive technical device data and access data that is automatically collected when you interact with our services.

When we talk about “your data”, we are referring to personal data. This includes all information that allows us to identify you either directly or in combination with other information. For example: Your name, telephone number, customer number, order number or email address. All information that cannot be used to identify you (even when combined with other data) is classified as non-personal data. Non-personal data is also known as anonymous data.

The following generally applies: If we ask you to share specific personal information with us, you can of course refuse to do so. You can decide what information you share with us. However, we may not be able to provide you with the services you want (at least not optimally). For example, you may not be able to deliver an order if you do not provide a delivery address. If we need to provide specific information related to the service (mandatory information), we will notify you by marking it accordingly.

PURPOSES FOR WHICH WE COLLECT DATA

We process your data in accordance with all applicable data protection laws. Of course, we comply with the principles of data protection law for processing personal data. Therefore, we generally only process your data for the purposes explained to you in this Privacy Notice or shared when we collect the data. These are primarily the processing of purchases and the provision, personalization and development, and security of our services. We also use your data within the framework of strict data protection laws, but also for other purposes such as product development, market research, to optimize business processes, the needs-based design of our services, and personalized advertising.

INFORMATION ABOUT WEBSITES AND APPS

We use your data to provide access to our websites and applications. Together with the device and access data collected whenever you use these services, the type of data processed as well as the purpose of processing depend in particular on how you use the functions and services provided through our services. We also use the data collected when you use our services to understand how you use our online services. We use this information and other information during the personalization of shopping to improve our services and for personalized advertising.

WHO DO WE DISCLOSE YOUR INFORMATION TO?

We may disclose your personal information for the purposes described in this policy to:

-Our related companies and employees;

-Our current or potential agents, business partners or partners;

-Our professional advisors, agents and agents;

-Payment system operators;

– Third party service providers and suppliers;

-Others, including government agencies, regulatory authorities and law enforcement agencies, or as required, authorised or permitted by law.

YOUR DATA PROTECTION RIGHTS

You have the following legal data protection rights under the relevant legal conditions: Right to information, right to erasure, right to rectification, right to restriction of processing, right to data portability, right to complain to a supervisory authority, right to withdraw consent as well as the right to object to certain data processing measures. If you wish to exercise your data protection rights, you can contact us by emailing [email protected].

DATA RETENTION

We will retain your personal data for as long as necessary for the purposes set out in this Privacy Notice, in particular to fulfil our contractual and legal obligations. We may also retain your personal data for other purposes if or for as long as the law permits us to retain it for specific purposes, including to defend against legal claims.

PROTECTING YOUR DATA

We transmit your personal data securely using encryption. This applies to your orders and login details. We do this using the SSL (Secure Socket Layer) encryption system. We also use technical and organisational measures to protect our website and other systems from loss, destruction, access, alteration or dissemination by unauthorised persons.

CHANGES TO THIS NOTICE

The further development of our websites and applications and the implementation of new technologies to improve our services to you may require changes to this privacy notice. Therefore, we encourage you to re-read this Privacy Notice from time to time.

CONTACT US

Email: [email protected]

Working hours: 8am – 5pm (from Monday to Saturday)